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Terms and conditions

Definition and nature of personal data

When you use our site, we may ask you to provide us with personal data about you.

The term "personal data" means all data that can identify an individual, which corresponds in particular to your surname, first names, e-mail addresses, telephone numbers, as well as any other information that you choose to we communicate about you.

Purpose of this charter

The purpose of this charter is to inform you of the means we use to collect your personal data, in strict compliance with your rights.

We inform you on this subject that we comply, in the collection and management of your personal data, with the law n ° 78-17 of January 6, 1978 relating to data processing, files and freedoms, in its current version.

Identity of the data collector

The person responsible for collecting your personal data is EPODE, SAS, registered in the Trade and Companies Register of Chambéry under number 485 114 482, having its registered office at 44 rue Charles Montreuil 73000 Chambéry.

Collection of personal data

Your personal data is required to fulfill one or more of the following purposes:

    1. Manage your access to certain services accessible on the site and their use,
    2. Carry out operations relating to customer management concerning contracts, orders, deliveries, invoices, loyalty programs, follow-up of the relationship with customers,
    3. Create a file of users, customers and prospects,
    4. Send newsletters, solicitations and promotional messages. In the event that you do not wish it, we give you the option of expressing your refusal on this subject when collecting your data;
    5. Develop commercial statistics and attendance of our services,
    6. Comply with our legal and regulatory obligations.

We inform you, when collecting your personal data, whether certain data must be provided or whether it is optional. We also tell you what the possible consequences of a lack of response are.

Recipients of the data collected

The staff of our company, the departments in charge of control (auditor in particular) will have access to your personal data.

The recipients of your personal data may also be public bodies, exclusively to meet our legal obligations, court officers, ministerial officers and bodies responsible for collecting debts.

Transfer of personal data

Your personal data will not be transferred, rented or exchanged for the benefit of third parties.

Duration of retention of personal data

Regarding data relating to the management of customers and prospects:

Your personal data will not be kept beyond the time strictly necessary to manage our commercial relationship with you. However, the data making it possible to establish proof of a right or a contract, which must be kept for compliance with a legal obligation, will be kept for the period provided for by the law in force.

Concerning possible prospecting operations for customers, their data may be kept for a period of three years from the end of the commercial relationship.

Personal data relating to a prospect, who is not a client, may be kept for a period of three years from their collection or the last contact from the prospect.

At the end of this three-year period, we will be able to contact you again to find out if you wish to continue to receive commercial solicitations.

Regarding IDs :

In the event of exercise of the right of access or rectification, data relating to identity documents may be kept for the period provided for in Article 9 of the Code of Criminal Procedure, i.e. one year. In the event of exercise of the right of opposition, these data may be archived during the limitation period provided for in Article 8 of the Code of Criminal Procedure, i.e. three years.

Regarding the management of opposition lists to receive from prospecting:

The information enabling your right of opposition to be taken into account is kept for a minimum of three years from the exercise of the right of opposition.

Regarding audience measurement statistics:

The information stored in the user's terminal or any other element used to identify users and allowing their traceability or attendance will not be kept for more than 6 months.


We inform you to take all useful precautions, organizational and technical measures appropriate to preserve the security, integrity and confidentiality of your personal data and in particular, to prevent them from being distorted, damaged or that unauthorized third parties have access to them. .


Cookies are text files, often encrypted, stored in your browser. They are created when a user's browser loads a given website: the site sends information to the browser, which then creates a text file. Each time the user returns to the same site, the browser retrieves this file and sends it to the website server.

We can distinguish two types of cookies, which do not have the same purposes: technical cookies and advertising cookies:

Technical cookies are used throughout your navigation, in order to facilitate it and to perform certain functions. A technical cookie can for example be used to memorize the answers filled in a form or the preferences of the user with regard to the language or the presentation of a website, when such options are available.

Advertising cookies can be created not only by the website on which the user is browsing, but also by other websites that display advertisements, announcements, widgets or other elements on the page displayed. These cookies can be used in particular to carry out targeted advertising, that is to say advertising determined according to the navigation of the user.

We use technical cookies. These are stored in your browser for a period that cannot exceed six months.

We do not use advertising cookies.

We use or can use Google Analytics, which is a statistical audience analysis tool that generates a cookie to measure the number of visits to the site, the number of page views and visitor activity. Your IP address is also collected to determine the city from which you connect. The shelf life of this cookie is mentioned in article 7 (v) of this charter.

We remind you for all practical purposes that you can oppose the deposit of cookies by configuring your browser. Such a refusal could however prevent the proper functioning of the site.


When you choose to communicate your personal data, you expressly give your consent for the collection and use of these in accordance with what is stated in this charter and the legislation in force.

Access to your personal data

In accordance with the law n ° 78-17 of January 6, 1978 relating to data processing, files and freedoms, you have the right to obtain the communication and, if necessary, the rectification or the deletion of the data concerning you, through online access to your file. You can also contact:

e-mail address: info@epode.eu

postal address: 44 rue Charles Montreuil 73000 Chambéry

It is recalled that any person may, for legitimate reasons, oppose the processing of data concerning him.


We reserve the right, at our sole discretion, to modify this charter, in whole or in part, at any time. These changes will come into force as of the publication of the new charter. Your use of the site following the entry into force of these modifications will constitute recognition and acceptance of the new charter. Failing this and if this new charter does not suit you, you will no longer have to access the site.

Coming into force

This charter entered into force on 2/04/2021.

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